Last Updated:February 27, 2025
At VidCoo ("we" or "our"), your privacy is extremely important to us. This Privacy Policy explains how we handle your information when you use the VidCoo mobile app (the "App") and other related services, including our website, ads, and content (together, the "Services"). We may update this policy to better protect your data. By using our Services, you agree to the collection, use, storage, and sharing of your information as described here. Please read this policy carefully.
When you use our Services, we may collect data from you as described below. When you register and use your account with us we will collect data from you in order to provide the Services. The types of data we collect depends on how you use our Services.
When you download and register for VidCoo, we may ask for certain personal details, such as your phone number, email address, gender, and name. This information is required for registration, but some details are optional. If you log in using Facebook, we may also collect additional information from your profile.
During setup, we may ask for access to your device’s contact list. If you agree, we’ll collect names, phone numbers, emails, and Facebook IDs (but not personal notes) to help you connect with others on VidCoo. You can turn off this feature anytime in your account settings, but some features may not work without it.
We also collect non-personal information, like your country, preferences, and how you use the app (e.g., matches, messages, and usage stats). This helps us improve the app and provide better services.
If you share messages, photos, videos, or other content on VidCoo, they will be stored on our servers. Once shared, this content may be seen by others and could become public. Please think carefully before sharing, as we cannot control how others use it.
For purchases in the VidCoo shop, we’ll ask for payment details like your credit card number, expiration date, CVV, and billing address. This information is sent directly to a secure payment processor—we don’t store it. However, we may keep records of your transactions, such as the date, time, and amount.
If the app crashes, we may collect error reports to fix issues. These reports may include device type, app version, and error details, but they rarely contain personal information.
We value your privacy and are committed to handling your information responsibly. The information we collect is used for the following purposes:
To provide and improve our services, including future features on VidCoo: We use your data to maintain and enhance the services we provide, ensuring a better user experience with every update or addition to the platform.
To personalize your experience and make our services better for you: By understanding your preferences and usage patterns, we can tailor the platform to suit your individual needs, providing you with a more engaging and relevant experience.
To respond to your questions, ensure security, and back up your data: Your information allows us to address any queries you may have, ensure the security of your account, and back up your data for safety and accessibility in case of any issues.
To analyze how people use VidCoo and improve our offerings: We gather insights on how users interact with VidCoo, which helps us make data-driven decisions for improving existing features and developing new ones that better serve your needs.
To suggest friends, customize content, and show relevant ads: We use your data to recommend friends, offer content based on your interests, and display advertisements that are more aligned with your preferences, improving your overall experience on the platform.
To keep our platform safe and secure: Protecting your data and ensuring that VidCoo remains a safe environment for all users is a top priority. We use your information to detect and prevent any security threats or misuse of the platform.
To verify your identity and prevent fraud or illegal activity: We use your information to confirm your identity and ensure that your account is secure from unauthorized access. Additionally, we monitor for fraudulent or illegal activities and take appropriate action when necessary.
To enhance your experience using cookies and similar technologies: We utilize cookies and similar technologies to improve the performance and functionality of VidCoo, provide personalized content, and remember your preferences, making your interaction with our platform more seamless and enjoyable.
Your information may be transferred and stored in locations outside your region, as outlined in this policy. The data we collect about you will be stored on VidCoo’s servers or those of our affiliated companies. This information may be transferred to, stored in, and accessed from countries other than the one where it was originally collected.
By using VidCoo, you consent to the transfer of your personal information, both within and outside your jurisdiction, for the purposes described in this Privacy Policy.
Your information is shared in these ways:
Public Profile: The information you choose to include in your public profile, such as your username, profile picture, and bio, is visible to everyone, including users who are not logged into VidCoo. We encourage you to be mindful of what you share publicly to protect your privacy. Consider carefully which details you wish to make visible to others, as this information can be accessed by anyone on the platform.
Activity Status: Your activity status, such as whether you are currently online or when you were last active, may be visible to other users. This helps others see if you're available for interaction or if you're actively engaged on the platform.
In addition to these, your information may also be shared with other users, partners, or service providers under specific circumstances outlined in this policy. We are committed to protecting your privacy and give you control over what information is shared.
We may share your personal information in the following circumstances:
With Your Consent: We may share your information with third parties if we have obtained your consent. This could include sharing data for specific purposes that you agree to at the time of collection.
Service Providers: We may disclose your data to trusted third-party service providers who assist us in operating our services, conducting business, or serving you. These providers are contractually required to safeguard your information and use it only for the purposes we define.
Legal Obligations: We may disclose your information when required by law or in response to legitimate requests from public authorities, such as courts or government agencies. This may involve sharing data to meet legal obligations or to protect our rights, privacy, safety, or property, as well as that of our users or others.
Business Transactions: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction. We will notify you by email and/or through a prominent notice on our services if your personal data becomes governed by a different privacy policy.
Aggregated Data: We may share aggregated or anonymized data that cannot directly identify you with third parties for purposes such as research, analysis, or marketing.
We may use third-party software development kits (SDKs) to enhance our services and improve user experience. These SDKs may collect certain information about your device and usage patterns to provide features such as analytics, advertising, and social media integration.
The data collected by these third-party SDKs is governed by their own privacy policies. We encourage you to review these policies to understand how they handle your information. We do not have control over the data collection practices of these third-party SDKs and are not responsible for their content or privacy practices.
If you do not wish for these SDKs to collect your information, you can manage your preferences through your device settings or by opting out where available.
Below is information on our main third-party SDK providers:
Firebase SDK
Usage: for data statistics
Link: https://firebase.google.com/support/privacy
Kochava SDK
Usage: for data statistics
Link: https://www.kochava.com/privacy/support-privacy/
Facebook SDK
Usage: for data statistics and AD
Link: https://www.facebook.com/privacy/policy/
Google Play Billing
Usage: for pay
Link: https://policies.google.com/privacy
io-agora-rtc-full-sdk
Usage: for Video Chat
Link: https://www.agora.io/en/privacy-policy/
As a user, you retain full control over your personal data. We are committed to ensuring that you have the ability to manage and protect your information. Below are the rights you have concerning your personal data:
View or Update: You have the right to request access to the personal information we hold about you. You can review, modify, or correct any inaccuracies in your data to ensure it is up to date and accurate. If there are any changes or errors, we will assist you in making the necessary adjustments.
Transfer Data: You are entitled to request a copy of your personal data in a structured, commonly used, and machine-readable format. This enables you to transfer your data to another service provider, if desired, in cases where it is technically feasible. We will assist you in this process to ensure the data is transferred smoothly and securely.
Delete: You have the right to request the deletion of your personal data from our systems. However, please note that this is subject to certain legal obligations and regulatory requirements. In some cases, we may need to retain your data for a specified period to comply with legal or contractual obligations, but we will inform you of such exceptions.
Limit Use: If you do not want us to process your personal data for certain purposes, such as marketing, you have the right to object to or restrict how we use your data. You can request that we limit the processing of your data, or withdraw your consent if you previously gave it for specific uses, like receiving promotional communications.
Lodge Complaints: If you believe your rights regarding personal data have been violated, you have the right to lodge a complaint with a data protection authority. We encourage you to reach out to us first to resolve any concerns, but if you are not satisfied with our response, you may contact the relevant authority for further assistance.
You have the right to delete your VidCoo account at any time. If you choose to delete your account, please be aware that this action is permanent and cannot be undone. Once your account is deleted, all your data, including your profile information, activity history, and any other content associated with your account, will be removed from the platform.
To delete your account, you may click Profile > Settings > Delete Account. After deletion, you will no longer be able to access any of your data or use VidCoo's services.
Please note that while we will make every effort to delete your information, certain data may still be retained in our backup systems for a limited period of time as required by law or for legitimate business purposes.
If you decide to delete your account but wish to return to VidCoo in the future, you will need to create a new account, as your previous account and data cannot be recovered.
At VidCoo, we prioritize the security and protection of your personal information. We implement industry-standard security measures to help safeguard your data from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption technologies, firewalls, and secure data storage practices.
However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security. We recommend that you also take steps to protect your account, such as choosing a strong password and keeping your login credentials confidential.
In the event of a security breach or suspicious activity related to your account, we encourage you to promptly notify us and change your password. VidCoo will notify users in the case of any significant security events that may affect their personal information, as required by law.
At VidCoo, we are committed to keeping your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period for your data will depend on the nature of the information and the purposes for which it was collected. Once the data is no longer needed for the purposes for which it was collected, and provided there are no legal or regulatory requirements to retain it for a longer period, we will take appropriate steps to either irreversibly anonymize or securely delete your personal data from our servers.
In some cases, we may retain certain data for a longer period if it is necessary for legal compliance, resolving disputes, enforcing agreements, or for other legitimate business purposes. However, once the data is no longer required, we will ensure that it is securely disposed of to prevent unauthorized access or misuse.
This Privacy Policy may be periodically updated as we work to improve your experience. You may review updates to our Privacy Policy at any time via links on our Site.
If we make material changes to this Privacy Policy, we will notify you by publishing a revised Privacy Policy or by means of a notice on our Site, or as a pop up within our App, or as required by law. You agree to review the Privacy Policy periodically so that you are aware of any modifications. You agree that your continued use of the Service after we publish a revised Privacy Policy or provide a notice on our website constitutes your acceptance of the revised Privacy Policy. If you do not agree with the terms of revised Privacy Policy, you must stop your access or use of our Services.
VidCoo is intended for users who are 18 years or older. We do not permit minors to use our platform and do not knowingly collect their personal information. If we discover that a user is under 18, we will promptly delete their account and any associated data. We are committed to maintaining a safe environment for all users, which is why we take measures to ensure we do not collect information from minors. If you are under 18, we kindly ask that you refrain from using the Service.
Should we inadvertently receive personal information from someone under 18, we will promptly remove that data from our records.
In the future, if we decide to change our approach, we will ensure that we obtain explicit consent from a parent or guardian before collecting any personal information from children under 18. We prioritize the privacy of younger users and are dedicated to safeguarding their information.
We are committed to ensuring that you have a clear understanding of how your personal data is handled, and we welcome any questions or concerns you may have regarding this Privacy Policy. If you require further clarification, would like to exercise your rights related to your data, or have any inquiries about how we protect your information, please do not hesitate to reach out to us.
You can contact our team by email at contact@vidcoo.xyz, and we will be happy to assist you. We value your privacy and will do our best to address your concerns promptly and thoroughly. Your trust is important to us, and we are here to help ensure a transparent and secure experience on VidCoo.